Privacy Policy

We may collect information you provide directly, including:

• Contact details such as your name, email address, and phone number.
• Account, order, billing, and delivery details when you use our products or services.
• Messages, support requests, survey responses, and other communications you send to us.
• Information submitted when you join a waitlist, newsletter, or other program.

We may also collect technical information automatically, such as your IP address, browser and device type, operating system, referring pages, pages viewed, and approximate location. If you connect a digital wallet, we may process your public wallet address and related transaction information.

We use personal information to:

• Provide, maintain, and improve our websites and services.
• Process transactions and fulfill orders.
• Respond to inquiries and send service, account, or security notices.
• Send marketing communications where permitted by law. You can unsubscribe at any time.
• Monitor performance, prevent fraud, protect our systems, and comply with legal obligations.

We and our service providers may use cookies and similar technologies to keep the site working, remember preferences, understand traffic, and measure performance. You can manage cookies through your browser settings, although disabling some cookies may affect site functionality.

We may share information with:

• Vendors that provide hosting, analytics, communications, payment processing, shipping, security, and customer support.
• Professional advisers, regulators, law enforcement, or other parties when required by law or necessary to protect rights and safety.
• A buyer, investor, or successor in connection with a merger, financing, reorganization, or sale of all or part of our business.

We do not sell your personal information. Payment card details are processed by our payment providers and are not stored directly by HalaTech.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and security requirements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

Our providers may process information in countries other than the one where you live. Where required, we use appropriate safeguards for international transfers of personal information.

Depending on where you live, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal information, or request a portable copy. You may also withdraw consent where processing relies on consent. To make a request, contact us using the details below. We may need to verify your identity before responding.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Our services may link to or integrate with third-party websites, applications, or platforms. Their privacy practices are governed by their own policies, and we encourage you to review them.

We may update this policy from time to time. We will post the revised version here and update the effective date. Material changes may also be communicated through our services or by other appropriate means.